After Sales Service
Our lamps are designed using natural, locally sourced material, where ever possible. The two principal elements are oak and slate, material that if carefully maintained, will last for generations to come.
However, to create modern lighting we must turn to the latest technology and highest quality components, which unfortunately has a limited life span.
When designing all of our lamps many elements must be considered, one of the major objectives, apart from the aesthetic look and feel, is the longevity of an object, if it were not possible to replace any and all elements, then it would drastically reduce its usefulness. With this in mind, we have created an item that can be returned to us, when one or more electrical elements fail outside of their guarantee.
Simply contact us, to organize returning the lamp, once the lamp is with us, we can quickly estimate the time and cost to bring your lamp back to all its glory.